Shipping Policy
At Ishara, we aim to provide a smooth and reliable shopping experience for all our customers. We carefully pack every order to ensure that your favourite ladies’ readymade garments reach you safely and in perfect condition.
Order Processing Time
- Orders are processed within 1–3 working days after successful order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation message/email with tracking details.
Delivery Time
- We deliver orders across India through trusted courier partners.
- Estimated delivery time:
- Metro cities: 3–5 working days
- Other locations: 5–8 working days
- Remote areas may require additional time depending on courier service availability.
Please note that delivery timelines may vary due to weather conditions, holidays, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges will be calculated at checkout based on the delivery location and order weight. Additional charges may applicable for COD orders (based on the transporter)
- Shipping offers, if available, will be displayed on our website during promotional periods.
- Free Shipping on prepaid orders all over Kerala
- A nominal shipping charge -₹70 may apply to orders from other states of India
Order Tracking
Once your order is shipped, tracking details will be shared through:
- SMS / WhatsApp / Email (as provided during checkout)
- You can use the tracking link to check your order status.
Delivery Address
- Customers are responsible for providing accurate and complete delivery details.
- Ishara will not be responsible for delays caused due to incorrect address, incomplete information, or customer unavailability.
Failed Delivery Attempts
If the courier partner is unable to deliver the package after multiple attempts due to customer unavailability, the order may be returned to us. Additional shipping charges may apply for reshipping.
Damaged or Missing Items
We take utmost care while packing your order. However, if you receive a damaged product or missing item:
- Please contact us within 48 hours of delivery.
- Share your order details and clear photos/videos of the package and product.
- Our team will review and assist you.
International Shipping
Currently, Ishara delivers within India. International shipping availability may be introduced in the future.
Contact Us
For any shipping-related queries, please contact:
Website : www.isharaanchal.com
Email : support@isharaanchal.com
WhatsApp : +91 799417 1956
Thank you for choosing Ishara. We appreciate your trust and look forward to serving you.